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An investigator who wishes to study the attitudes of people in Illinois identifies $1,000$ people in Illinois, taking care that the percentages of male and female, black and white, young and old are the same in the sample as in state's total population. What kind of sample is the investigator trying to obtain ? an independent sample a dependent sample a random sample a representative sample
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___________ is the definition of reference groups. Groups that an individual looks to when forming attitudes and opinions Groups of people who have been referred to by someone they know Groups of office colleagues Chat groups on the internet
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Which of the following represent the three components of attitudes ? primary, secondary and tertiary knowledge, value-expressive and utilitarian cognitive, affective, and behavioral cognitive, value-expressive, and behavioral
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According to Mintzberg, one of management's interpersonal roles is ____________. Spokesperson Leader Negotiator Monitor
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Which of these is not a principle of great man theory? Leaders are born not made Great men rise up in times of crisis We can learn from the biographies of great leaders A great leader is only great in certain situations
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Which of the following is a component of Mary's attitude toward smoking ? Mary believes smoking is harmful to one's health Mary dislikes the fact that people are permitted to smoke in vehicles of public transportation Mary is actively working for legislation which would outlaw the sale of cigarettes all of the above are part of Mary's attitude toward smoking
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What is post-heroic leadership theory ? A theory which states that there is too much emphasis on leaders and more attention should be placed on followers A theory looking beyond current leadership styles to new, more creative ways of leading A theory which tries to create new organizations which do not need leaders A theory which tries to find the ideal form of leadership
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________ portrays the " whole person" interacting with his or her environment. Attitude Personality Lifestyle Self-concept
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Michael is a type of manager who is Concerned primarily with accomplishing goals and objectives and concentrates on the task itself. His behavioral style is called : authoritarian democratic task oriented people oriented
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The capacity to influence people and accomplish desired objectives is called : Power Leadership Authority Status
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Frustration arises from the gap between __________ and ___________. belief; behavior learning; behaviour expectations; attainments behaviour; attitudes
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According to the text, Lee lococca of Chrysler and Pat Farrah of Home Depot exhibited what type of leadership ? Transactional Transformational Autocratic Contingency
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For the Ohio State leadership studies the perfect leader : Combines a focus on the task and the employee Focuses on the task and getting things done Inspires workers to aim higher and achieve more Is concerned about the small details and how to increase productivity
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What is the social construction of leadership? The view that all leadership is social and what matters is how leaders interact with others Leadership is a made up idea that therefore we should pay more attention to more significant aspects of the ... leadership is a construction of the perceptions of the followers Leadership is something that the leader constructs as they meet with others
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Contingency theory is based on the assumption that the ideal leader : Shapes their leadership style depending on the situation Provides clear instructions to the followers so that they know what they are doing Knows what their strengths are and makes the most out of them Spends time with their followers and therefore listens and responds to their needs
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Leadership is ____________. the process of influencing a group toward the achievement of goals a group that achieves goals the function of influencing a group towards the achievement of goals directing a group towards the achievement of goals
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A leadership theory that focuses on the traits of those who have assumed powers and who are considered to be effective is called : trait theories behavioral theories contingency theories structural theories
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The ability to influence people through granting or withholding benefits that are of interest to them is called : reward power coercive power export power reference power
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When our behavior is out of sync with our attitudes it is called : attitude incongruity the attitude-behavior dissimilarity theory attitude inoculation cognitive dissonance
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A transactional leader is one who: Inspires people and has strong interactions with them Does deals with people in order to get them to do things the leader wants Is the ideal form of leadership Works for long term goals of the organization
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A student states that he supports gun ownership by individuals. In speech class, his teacher assigns him to present a persuasive speech on abolishing gun ownership by individuals. After arguing the opposing side, he finds his initially favorable ... . This can best be explained by : attitude incongruity the attitude-behavior dissimilarity theory attitude inoculation cognitive dissonance theory
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_____________ is that part of an attitude that’s made up of the beliefs, opinions, knowledge or information held by a person. Behavioural component Cognitive component Affective components None of the above
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Persuasion is : the process by which a message induces attitude change a change in behavior or belief as a result of real or imagined group pressure the process by which a message induces a change in behavior a change in behavior or belief as a result of a direct order from someone
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The emotional part of an attitude is called ___________ . Affective component Attitude Behavioural component All of the above
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___________ has become increasingly important for developing a marketing strategy in recent years. Change in consumers attitudes Inflation of the dollar The concept and the brand Age groups, such as the teen market, baby boomers, and the mature market
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Feelings or emotional reactions to an object reflect the _________ components of an attitude. knowledge cognitive affective behavioral
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People who act like “social chameleons” – those who seem to change behavior and attitudes to fit every situation they’re in – are generally considered : low self-monitors high self-monitors to be using the self-serving bias high in self-efficacy
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Coercive power may occur in which of the following organizations ? service firm non-profit organization manufacturing firm all of the above
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Self-perception theory argues that people will adopt attitudes consistent with behaviors in order to : figure out the dominant response reduce tension determine how they should behave create good impressions
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A leadership theory that postulates that an effective leader is one who develops a variety of leadership styles, and in each situation applies the style that best fits the circumstance. Vroom-Jago model Path goal theory $LPC$ theory None of the above
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Research suggests that to change health habits through persuasion, we should alter people’s attitudes toward: specific health practices the general concept of “health fitness” health authorities the value of life itself
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The tendency for oppressors to disparage their victims is given in the text as an example of: how attitudes determine behavior how behavior determines attitudes the low-balling effect how role playing comes to shape one’s self-identity
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According to self-perception theory, behavior shapes attitudes: only of self-monitoring people when behavior is inconsistent with attitudes when attitudes are weak and ambiguous only in the area of politics and religion
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______people readily adjust their behavior in response to external circumstances. Self-monitoring Depressed Unintelligent Elderly
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Which of the following is a technique for measuring attitudes? self-monitoring pipeline foot-in-the-door phenomenon low-ball technique bogus pipeline
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Which component of attitudes consists of a consumer’s beliefs about an object? affective cognitive factual behavioral